System Engineer (ServiceNow) (12-month Project based)

Global Business Solutions+ IT Philippines, Makati, National Capital Region Full Time Limited
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About this Position

As a System Engineer (ServiceNow), you will play a key role in ensuring the stability, scalability, and continuous improvement of our ServiceNow platform. This position is critical to delivering seamless IT services and driving process efficiency across the organization. Reporting to the Team Manager, you’ll work closely with stakeholders and IT counterparts to design, develop, and enhance applications that support business needs. You’ll join a collaborative, agile team environment where innovation and problem-solving are encouraged. This role offers the opportunity to influence large-scale projects, implement best practices, and contribute to strategic initiatives that shape our IT landscape. If you’re passionate about creating impactful solutions and thrive in a dynamic setting, this position is for you. 

What you´ll do

  • Develop and enhance ServiceNow custom applications and Hardware Asset Management projects
  • Understand the need to standardize the process/development and incorporate such requirements into the design
  • Understand the large-scale thinking and approach needed for project success and continuous improvements
  • Assists in the troubleshooting of performance, integration, and user management issues by digging into application and system logs
  • Work with the business to understand opportunity for process improvement

What makes you a good fit

  • Bachelor's Degree in Business Intelligence/ Informatics, Computer Science, Information Technology or related courses
  • With at least 3 years experience of managing ServiceNow custom applications or with at least 3 years of experience in Hardware Asset Management (HAM) processes
  • With strong understanding of the ServiceNow platform, its modules, and functionalities; experience with Automated Test Framework (ATF) is a plus
  • Preferably with knowledge of other programming languages (HTML, CSS) and database management; Proficiency in JavaScript and GlideScript
  • Ability to analyze complex issues, identify root causes, and develop effective solutions
  • Excellent command of spoken and written English, organized and analytical, adept at working in a collaborative team environment and independently
  • Amenable to report on a mid-shift schedule (1:00 PM to 10:00 PM) and hybrid set-up in Ayala Avenue, Makati City

Some perks of joining Henkel

  • A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
  • Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
  • Diverse national and international growth opportunities
  • Global wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 26092660

Job Locations: Philippines, National Capital Region, Makati

Contact information for application-related questions: talent.seaanz@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

Acerca de Henkel

Con un legado sólido de cerca de 150 años, estamos liderando el camino para reimaginar y mejorar la vida hoy, así como para las generaciones futuras, a través de nuestras marcas y tecnologías innovadoras y sustentables, en nuestros equipos de todo el mundo. Henkel ocupa posiciones de liderazgo en los negocios industriales y de consumo: nuestro portafolio incluye reconocidos productos para el cuidado del cabello, detergentes para la ropa, suavizantes de telas, así como adhesivos, selladores y recubrimientos funcionales. 

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FAQ

Sí, solo debes completar tu perfil en nuestro sistema de solicitud en línea y una vez completo, puedes aplicar a varios puestos. 

Sí, por favor. Henkel es una compañía internacional en la que estarás trabajando con personas de todo el mundo y el inglés es el idioma oficial de la compañía. Como norma general, escribe la solicitud en el mismo idioma en el que está escrita la oferta de empleo.  

Cada vacante que abrimos en Henkel es única y encontrar a la persona adecuada es importante tanto para el candidato contratado como para Henkel. Queremos asegurarnos de que tanto el candidato como la compañía, son una buena opción el uno para el otro. Durante todo el proceso proporcionamos un feedback a los candidatos.

Sí, de hecho es una expectativa de Henkel que nuestro personal sea flexible y pueda cambiar de residencia. Esto ayuda a respaldar a la empresa a un nivel más amplio y global.
Nuestra filosofía “Triple two” promueve esta idea permitiendo que trabajes en al menos dos puestos, en dos áreas de negocio distintas y en dos países diferentes. El motivo detrás de esta filosofía es que trabajar en distintos puestos, en distintas unidades de negocio y con diferentes funciones es bueno para el desarrollo de nuestro personal y mejora la idea de Henkel como empresa global.

Aquí encontrarás más información sobre nuestros programas de capacitación.

Nuestro equipo de reclutamiento te ayudará con todo lo relacionado con tu solicitud. Contacta con el equipo aquí.