Mexico, Huixquilucan, Global Business Solutions+

HR Administrative

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 50,000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our company’s potential. With our leading brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?


Located in Mexico, our GBS is supporting the HR related activities in Latin America and North America. The main objective of this position is to ensure high quality, punctual service delivery and foreseen for process improvements and simplifications.

1.Support the HR Systems & Contact Center processes for employee’s personal development within the HR Tools and Systems and act as 1st escalation level for process execution

2.Continuously identify potential and self-initiatively improving the existing processes

3. Participate in global initiatives and project related to HRSystems & Contact Center

4. Work directly with managers, and other HR employees

5. High oriented to analyze information details for a proper procedure

6. Assess the root cause of problems and inform employees of measures to resolve the problems (remote support)

7. This position requires follow-up (ticket) with employees to ensure completion of tasks within specified performance parameters (SLA's).


1. High Customer Service Oriented

2. Effective Negotiation ability

3. Problem solver

4. Proficient English (speaking, reading, writing)

5. Intermediate Microsoft package knowledge Desirable HRSystem knowledge:SAP,CRM,Cornerstone

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 24061131
Contract & Job type: Regular - Full Time
Contact information for application-related questions:
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.
Smart work/Trabajo flexible
Smart work/Trabajo flexible Viernes corto
Viernes corto Beneficios flexibles
Beneficios flexibles Fondo de ahorro
Fondo de ahorro Vales de despensa
Vales de despensa Vacaciones/Prima vacacional
Vacaciones/Prima vacacional Automóvil de compañía
Automóvil de compañía Tienda para empleados Henkel
Tienda para empleados Henkel Membresía de gimnasio
Membresía de gimnasio Programa de acciones a empleados
Nota: Los beneficios pueden variar de acuerdo al nivel de la posición.