Business Application Support

Global Business Solutions+ IT Egypt, Cairo Full Time Regular
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About this Position

The Application Manager will be responsible for the end-to-end lifecycle management of three business-critical enterprise applications with a worldwide footprint spanning the Americas, EMEA, and Asia-Pacific time zones. The successful candidate will serve as the single accountable owner across product planning, financial governance, vendor orchestration, compliance, and architecture — ensuring these applications remain secure, performant, and closely aligned with evolving business needs. 

What you´ll do

  • Own the product for all three applications, architecture standards, and budget constraints.
  • Drive annual and multi-year financial planning cycles including budget forecasting, cost tracking, and investment approvals.
  • Ensure all three applications comply with applicable GRC controls and organizational policies.
  • Respond to and orchestrate actions arising from security assessments, audit findings, and regulatory requirements, tracking remediation through to closure.
  • Act as the primary interface for security teams regarding application-level risks, vulnerabilities, and control implementations.
  • Manage the full contract and license lifecycle: proactively flag renewal dates, issue timely purchase orders (POs), and approve related invoices.
  • Lead or support contract negotiations and commercial discussions in partnership with Procurement and Legal.
  • Define, maintain, and report on application-level KPIs covering availability, performance, user adoption, and incident metrics.
  • Lead or co-manage application-related projects such as major version upgrades, global rollouts, platform migrations, and integration initiatives.
  • Coordinate cross-functional teams including infrastructure, security, business stakeholders, and vendor resources.

What makes you a good fit

  • Bachelor's degree in information technology, Computer Science, Business, or a related field.
  • 3 – 5 years of hands-on experience in application management, IT service management, or a comparable role within a global enterprise environment.
  • Proven track record managing business-critical applications across multiple time zones.
  • Demonstrable experience with vendor management, contract lifecycle administration, and PO/invoice processes.
  • Experience working within GRC frameworks and responding to security assessment processes (e.g., SIG, ISO 27001, SOC 2).
  • Previous involvement in application upgrade projects or global rollouts is highly desirable.
  • Solid understanding of enterprise application architectures (e.g., multi-tier, etc..).
  • Familiarity with infrastructure standards including cloud platforms, virtualization, networking, and hosting concepts.
  • Experience with integration technologies and middleware (APIs, ESB, data pipelines).
  • Working knowledge of ITSM tools and processes (incident, change, problem management).
  • Proficiency with standard productivity and collaboration tools (MS Office 365, SharePoint, Confluence, Jira, or equivalent).
  • Ability to read and interpret technical documentation, architecture diagrams, and data flow maps.
  • Understanding of enterprise printing architectures and print management platforms.
  • Exposure to task automation tools, scripts.
  • Scripting skills in one or more languages (e.g., Python, PowerShell, Bash) for automation and operational tasks.
  • Experience with server administration and OS-level management (Windows Server / Linux).Familiarity with warehouse management or supply chain IT systems is a plus. 

Some perks of joining Henkel

  • Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
  • Diverse national and international growth opportunities
  • Global wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks
  • Employee Share Plan with voluntary investment and Henkel matching shares
  • Comprehensive Health Insurance for employee + dependents
  • Employee Assistance Programme provides a wide range of mental health and wellbeing benefits

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.

JOB ID: 26098166

Job Locations: Egypt, Cairo

Contact information for application-related questions: recruitmenteg@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

Acerca de Henkel

Con un legado sólido de cerca de 150 años, estamos liderando el camino para reimaginar y mejorar la vida hoy, así como para las generaciones futuras, a través de nuestras marcas y tecnologías innovadoras y sustentables, en nuestros equipos de todo el mundo. Henkel ocupa posiciones de liderazgo en los negocios industriales y de consumo: nuestro portafolio incluye reconocidos productos para el cuidado del cabello, detergentes para la ropa, suavizantes de telas, así como adhesivos, selladores y recubrimientos funcionales. 

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FAQ

Sí, solo debes completar tu perfil en nuestro sistema de solicitud en línea y una vez completo, puedes aplicar a varios puestos. 

Sí, por favor. Henkel es una compañía internacional en la que estarás trabajando con personas de todo el mundo y el inglés es el idioma oficial de la compañía. Como norma general, escribe la solicitud en el mismo idioma en el que está escrita la oferta de empleo.  

Cada vacante que abrimos en Henkel es única y encontrar a la persona adecuada es importante tanto para el candidato contratado como para Henkel. Queremos asegurarnos de que tanto el candidato como la compañía, son una buena opción el uno para el otro. Durante todo el proceso proporcionamos un feedback a los candidatos.

Sí, de hecho es una expectativa de Henkel que nuestro personal sea flexible y pueda cambiar de residencia. Esto ayuda a respaldar a la empresa a un nivel más amplio y global.
Nuestra filosofía “Triple two” promueve esta idea permitiendo que trabajes en al menos dos puestos, en dos áreas de negocio distintas y en dos países diferentes. El motivo detrás de esta filosofía es que trabajar en distintos puestos, en distintas unidades de negocio y con diferentes funciones es bueno para el desarrollo de nuestro personal y mejora la idea de Henkel como empresa global.

Aquí encontrarás más información sobre nuestros programas de capacitación.

Nuestro equipo de reclutamiento te ayudará con todo lo relacionado con tu solicitud. Contacta con el equipo aquí.